Unredeemed cash goes to the state after one year, not to Encore as the lawsuit stated, Band and DeSalvio said. Please take ticket to the cashier to redeem.”Ĭommissioner Eileen O’Brien asked if more signs could be posted so that “everybody knows what their options are,” and whether coin machines could be installed.Įncore president Robert DeSalvio said he would certainly consider those suggestions, and said installing coin machines is something the casino could do “relatively quickly.”

The casino posted signs on the ticket redemption machines this week that read, “Machine only dispenses cash, ticket will print for change. “It was probably not posted clearly enough by Encore,” he said. Gamblers must take their tickets to a cashier to get change, Band said. “The unredeemed change, therefore, is never returned to the player,” the lawsuit stated.